dominicwood.dev~


IT & Software Engineer

IT and software engineer working across end-user systems, infrastructure, automation and application development.

Currently supporting users and technology at Argyll & Bute Council, with a background in software engineering, technical writing and commercial web delivery. I bring the same focus on clarity, reliability and practical outcomes to both.

01Summary

I've spent 8+ years working across IT support, software engineering, technical writing and commercial web delivery. That breadth means I'm comfortable close to systems, close to users, and explaining one to the other.

I'm currently an IT Engineer at Argyll & Bute Council, supporting users, endpoints and Microsoft environments. My software background spans C#, SQL, .NET, APIs, databases, full-stack applications and technical documentation, alongside infrastructure, automation and methodical troubleshooting.

I keep selected client websites running through my freelance studio, NOD Studio, as a separate track alongside product work.

8+
Years professional
IT & software
Engineering breadth
Council
Current role
NOD
Freelance studio
02Featured Projects
Full-stack product

WanderSport

Football availability, team generation, player stats, awards, video highlights and performance analytics built around a real weekly game workflow.

ReactNode.jsExpressPostgreSQLJWTVercelRender
Backend / Architecture

Zenith

Personal finance dashboard concept using service-based architecture, authentication, PostgreSQL, Kafka-style events and API-first backend design.

JavaSpring BootPostgreSQLKafkaRedisDocker
AI tool

RocketCloud AI

Full-stack transcription app for audio, video, YouTube and SharePoint sources with AI-powered summaries and a modern Next.js frontend.

FastAPINext.jsTypeScriptWhisperGroqFFmpeg
Developer tool

Releasify

AI-powered changelog generator that turns GitHub commits into polished release notes with tone controls and Markdown export.

Next.jsTypeScriptGitHub APITailwindAI
API client

Courier

Lightweight Postman-style HTTP client with request builder, response viewer, timing, status display and mobile-first UI.

ReactTypeScriptTailwindVite
Automation tool

Pulsar

Personal stock alert system with a mobile-friendly watchlist UI, holdings tracking and WhatsApp/SMS buy-sell alerts from analyst signals.

PythonFlaskSQLiteTwilioFMP API
03Commercial Delivery

Commercial delivery through NOD Studio

I keep freelance work under NOD Studio, but it belongs here as supporting evidence: real clients, production deployments, SEO, forms, branding, communication and practical delivery.

NOD Studio

Freelance web studio and case-study hub. Professional vehicle for commercial web projects.

Next.jsTypeScriptTailwind

K. Liddell Plumbing & Heating

Local trades lead-generation site with SEO, structured data, enquiry forms and automated email/SMS notifications via Resend and Twilio.

Next.jsTypeScriptResendTwilioVercel

Lomond Tech Services

Professional services website with clean typographic hierarchy and a modern Next.js component structure.

Next.jsTypeScriptTailwind

Argyll Foot Clinic

Clinic website for an HCPC-registered podiatry practice in Irvine, covering services, conditions, team profiles, booking flows and local SEO.

Next.jsTailwindSEO

The Big Taquero

Bold mobile-first site for a Mexican street food brand: menu, merch, opening hours, gallery and local SEO.

Next.jsTailwind
04Skills

Desktop & User Support

Microsoft 365WindowsActive DirectoryEndpoint deploymentRemote supportHardware troubleshootingService desk workflowsIncident managementApplication support

Backend Engineering

C#.NETAPIsRESTAuthenticationNode.jsExpressFastAPISpring BootBackground jobsIntegrations

Networking, Infrastructure & Automation

NetworkingPowerShellAutomation scriptingCI/CDCloud servicesContainerisationDockerVercelRenderLinuxVulnerability remediation

Databases & Data

SQLPostgreSQLSQL ServerMySQLSchema designQuery optimisationStored proceduresReportingMigrationsData modelling

Frontend

ReactNext.jsTypeScriptJavaScriptTailwindResponsive UIAccessibility

Professional Strengths

Technical writingAPI documentationUser documentationClient communicationStakeholder satisfactionDebuggingSystems thinkingProduct thinking
05Experience

IT Engineer

Argyll & Bute Council · Helensburgh, Scotland, United Kingdom

Sep 2026 — Present
  • Provide first- and second-line support across Microsoft environments, investigating hardware, software, access and service requests.
  • Support endpoints and business applications through remote assistance and methodical fault-finding, keeping users informed through resolution or escalation.
  • Maintain asset, configuration and change records while contributing to planned maintenance, security and service reliability.
  • Apply scripting, automation, documentation and software experience to repeatable support and technical delivery.
Microsoft 365WindowsActive DirectoryEndpoint supportService deskRemote supportPowerShellITIL

Software Engineer

Genius Software · Glasgow, Scotland, United Kingdom

Aug 2024 — Jul 2026
  • Worked across software engineering, infrastructure, automation, MSP support and client-facing technical delivery.
  • Delivered and supported production systems using C#, .NET, SQL and APIs across cloud-hosted and on-premise environments.
  • Supported Cyber Essentials and Cyber Essentials Plus delivery through vulnerability remediation, patching, evidence gathering and documentation.
  • Produced clear technical guidance, troubleshooting procedures, process notes and client updates.
C#.NETSQLAPIsPowerShellWindowsCyber Essentials

Founder / Freelance Web Developer

NOD Studio · Commercial web delivery

Aug 2022 — Present
  • Deliver commercial Next.js websites for clients, covering discovery, design, implementation, deployment and ongoing iteration.
  • Built production client sites with SEO, structured data, enquiry forms, automated notifications and CMS-style content workflows.
  • Use the studio as a professional vehicle for freelance work while keeping product engineering and client delivery clearly separated.
Next.jsTypeScriptTailwindVercelResendTwilio

Technical Writer

Verint · Glasgow, Scotland, United Kingdom

Sep 2023 — Mar 2024
  • Created technical documentation including API guides, tutorials, troubleshooting guides and best practice recommendations.
  • Translated complex technical concepts into clear content for end users and internal teams.
  • Combined software engineering knowledge with concise communication to improve onboarding and support.
Technical writingAPI documentationUser documentationTroubleshooting

Software Engineer

Arnold Clark · Glasgow, Scotland, United Kingdom

Nov 2018 — Aug 2023
  • Progressed from apprenticeship into Associate Software Engineer, building skills across .NET Framework, C#, SQL and data analysis.
  • Delivered software across web, desktop and backend systems using C# and SQL in production business contexts.
  • Worked with database design and management, including SQL queries, stored procedures and triggers.
  • Expanded into CI/CD pipeline creation, cloud services, containerisation, data management and API endpoint creation.
C#.NET FrameworkSQL ServerPostgreSQLMySQLCI/CDAPIsDocker

IT Field Engineer

Certum Ltd · Glasgow, Scotland, United Kingdom

Aug 2018 — Nov 2018
  • Worked in technical support and field engineering, building a foundation in troubleshooting and customer-focused service.
  • Supported users and systems while developing practical infrastructure, hardware and software support skills.
Technical supportTroubleshootingWindowsNetworkingHardware
06About

My background combines IT support, software development, infrastructure, data work and technical writing. It means I'm comfortable working close to systems and close to users, solving practical problems and explaining technical ideas clearly.

I'm currently an IT Engineer at Argyll & Bute Council and continue building software, personal projects and selected client websites through NOD Studio.

Outside of engineering I tend to spend time on football, music and whatever side project has caught my attention.

Current role
IT Engineer at Argyll & Bute Council
Open to conversations about
IT engineering, software development, application support and automation
Based
Scotland, UK
Education
University of Stirling
Certification
SQL (Advanced), HackerRank
Earlier education
HND Technical Support, City of Glasgow College
07Contact

Get in touch

Open to conversations about IT engineering, software development, application support, automation and other technically varied roles.

hello@dominicwood.dev